Lumber Liquidators (LL), the largest specialty retailer of hardwood flooring in North America, today announced that it has appointed Charles Tyson as Chief Customer Experience Officer. Mr. Tyson, who will report to Dennis Knowles, the Company's President and Chief Executive Officer, brings 30 years of broad retail and commercial merchandising and Omni-channel marketing leadership, from department stores, value, "big box" and specialty retail concepts.
"We are extremely pleased to welcome someone of Charles' caliber to our senior leadership team, particularly as we focus on strengthening our value proposition and enhancing the shopping experience for our customers," commented Dennis Knowles, President and Chief Executive Officer. "Charles' diverse mix of merchandising, marketing and supply chain experience as well as his Omni-channel and retail business acumen are uniquely suited for Lumber Liquidators and are an ideal complement to our leadership team."
From 2008 to 2017, Mr. Tyson held various roles at Advance Auto Parts, Inc., an automotive aftermarket parts provider, including Executive Vice President, Merchandising, Marketing and Supply Chain from 2013 to 2017 and Senior Vice President, Merchandising, Replenishment and Marketing from 2011 to 2013. He holds a B.Sc. in Business Administration from the City of London Polytechnic (now London Guildhall University).